GUEST AGREEMENT

RESERVATION PAYMENTS & ADVANCED RENT:  A minimum $230 deposit is required to confirm a reservation. All reservations are "Tentative" until payment is received. A non-refundable $30 Reservation Fee is included. Payment in full must be made no later than 30 days prior to check-in. A Visa, MasterCard or Discover credit card is required to be on file.  All payments must be made in US currency.

CANCELLATION & REFUND POLICY:  All cancellations of a Confirmed reservation are subject to a $30 cancellation fee. If you cancel your reservation more than 30 days prior to your check-in date, any advance deposit will be refunded. No refund of deposit will be given if a cancellation occurs within 30 days of check-in date & unit is not re-rented. Please note: If for any reason the rental property you have reserved becomes unavailable, MBM shall be held harmless by Guests and will provide comparable accommodations at the original rate whenever possible.

MINIMUM AGE:  Persons making reservations must be over 25 years of age and must be present at check-in and for the duration of the reservation. NO GROUPS OR HOUSE PARTIES. 

CHECK-IN, CHECK OUT:  Only the registered Guest signing this Agreement may pick up the keys. Check in at the MBM office located at 1500 Hwy 17 N. Suite 206 The Courtyard, Surfside Beach, SC 29575 between 3:30 – 5 PM or call by 5 PM  to make other arrangements. DO NOT GO DIRECTLY TO THE RESORT TO CHECK IN UNLESS REQUESTED TO DO SO. Check out time is no later than 10:00 AM sharp.

LINENS: Our properties are not equipped with linens, however, bed and bath linen packages are available. Our online reservations will default to the complete linen package your unit requires. If you choose to bring your own, this charge will be removed. No cancellations or changes to linen order less than 48 hours prior to arrival. Sales tax will be added. Linens are required April 1 thru August 31.

NON-SMOKING POLICY: All units are Non-smoking units. If it is determined a Guest has permitted smoking inside a Unit, the Guest agrees to pay an additional $250 to cover the costs of cleaning the carpets, bedding and drapes in the Unit. 

UPON ARRIVAL: Every effort is made to see that your unit is cleaned and undamaged before your arrival. If this is not the case, please report any discrepancies immediately to our office to insure that the problem is resolved and that you will not be held responsible. Check-out is not the time to report any problems.

TENANT RESPONSIBILITIES: Do not re-arrange the furniture or take items outside the unit. There is a minimum charge of $25 to return items to their original arrangement. Any locked closets are reserved for storage of the owner’s private property. They are not to be tampered with or entered into. Guests agree not to charge any long distance calls to Owner’s phone and if charges occur in violation of this clause, Guests will be liable for said charges plus a charge of $5.00 per call. Motor homes, campers and U-Haul trailers or their like are NOT permitted. This Agreement shall not be assigned nor may the premises be sublet. Guests agree to abide by this Agreement and abide by all rules and regulations of the Homeowners Association. Failure to do so will result in Guests being required to leave immediately without refund. Guests agree to indemnify Owner and MBM, its employees and agents, free and harmless from any claims or liability for any loss or damages whatsoever arising from, related to, or in connection with rental of these premises, the furnishings or grounds, including but not limited to any claim or liability for personal injury, or damage or loss of property which is made, incurred or sustained by Guests or friends of Guests or member of Guests' party during the rental period.

LOST and FOUND: MBM will not be responsible for any personal items left in the units. There will be a $35 service charge in addition to any shipping charges if you request us to pick up and ship any items left behind.

PETS ARE NOT PERMITTED. Absolutely no exceptions.

DEPARTURE: Upon departure, please empty the refrigerator, take out the trash, place all dirty dishes in the dishwasher and turn it on. Place all rental linens together in one central location. Leave all keys in a highly visible area in the Unit. For security reasons, unreturned keys result in a non-refundable $25 per key charge. Turn off all lights and lock all doors and windows. If the rental property is not in its original condition or left excessively dirty, additional charges will apply.

REPAIRS/MANAGEMENT ACCESS: MBM does not guarantee air conditioning, heating or appliances. In the event of failure of these items and MBM is unable to secure timely repair, after notice of failure, a rate adjustment may be made at the discretion of MBM at a rate not to exceed 10% of the basic daily rate.  No compensation will be given for temporary outage of electricity, gas, water, and cable or telephone service. These services are out of the control of MBM. If entry into your Unit is required for repair or maintenance, every effort will be made to notify you ahead of time to make an appointment. If we are unable to contact you, MBM personnel will accompany any technicians or repairmen to said property while service and/or installation occurs